Shipping policy

Overview

At Bactostore Ecommerce Private Limited, we are committed to delivering your orders quickly and efficiently across India. We take great care in packaging and dispatching our biotechnology, microbiology, and agricultural products to ensure they reach you in optimal condition.

Order Processing

Most orders are processed and dispatched within 1–2 business days after successful payment confirmation.
Order processing times may vary depending on product availability, order volume, public holidays, or unforeseen circumstances.
Orders are processed only after payment has been successfully received and verified.

Bulk Orders

For large-volume, wholesale, institutional, or bulk purchases, dispatch timelines may vary based on product availability, manufacturing schedules, and inventory levels.

Our team will contact you regarding estimated dispatch and delivery timelines for bulk orders whenever necessary.

Shipping & Delivery

We ship across India through trusted courier and logistics partners.
Delivery times vary depending on your location and the courier service selected.
Estimated delivery timelines are provided for reference only and are not guaranteed.
Remote or rural locations may require additional transit time.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before order confirmation.

Order Tracking

Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp (where available) to help you monitor your shipment.

Delays

While we strive to deliver orders on time, Bactostore Ecommerce Private Limited shall not be held responsible for delays caused by:

Courier or logistics partners
Weather conditions
Natural disasters
Government restrictions
Public holidays
Customs or regulatory inspections
Any circumstances beyond our reasonable control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at the time of ordering. Bactostore Ecommerce Private Limited will not be responsible for delays or delivery failures resulting from incorrect or incomplete address details.